Sprinklr has announced the launch of a self-service version of its industry-leading social media management solution Sprinklr Social. Social media teams can now access Sprinklr Social on a self-service basis by subscribing to its ‘Advanced’ Plan.”Read More…
Check Point Software Technologies highlights the top four risk factors to bear in mind in order to stay safe when using social media: 1. Sharing personal information: this is a very common and dangerous mistake that happens every day on social networks. Cyber criminals are, first and foremost, looking toRead More…
Amer Owaida, Security Writer at ESET explains 3 key things that your children should know about before they make their first foray into social media worldRead More…
Toshiba has launched the Next-Generation FlashAir Wireless SD Card that allows users to more quickly share media from their camera to social mediaRead More…
Sharing information or photos on social media platforms like Facebook and Instagram has become second nature for many.Read More…
BIGO LIVE is gaining popularity with the live-streaming community across the world, attracting a record number of 53 million active users, since its launch in March 2016.Read More…
The New Year brings new resolutions.Read More…
Dave Paulding, regional sales director UK and Middle East at Interactive Intelligence, discusses the changing role of the “customer” in customer service.Read More…
Organisations that don’t embrace digital customer engagement channels – that’s web chat, social media, SMS, smart phones and mobile applications, and even video – into their engagement strategies within the next two years, are likely to see their customers jump ship to competitors that do.Read More…
Fortinet predicts a spike in malware proliferation via social media networks. The leading provider of high-performance network securityRead More…
Epson has announced the Middle East launch of its new photo scanner that allows users to scan and upload photosRead More…
New contact centre research conducted by Merchants UK in collaboration with Silah GulfRead More…
